Reference

Terms and Conditions for Your goalo88 Account

These terms set out what you agree to when you open and use your goalo88 account, including how payments via DANA, OVO, and GoPay are handled and what we expect from both sides.

Account eligibility rulesDANA, OVO, GoPay payment termsWithdrawal conditionsAccount suspension rightsJurisdiction-dependent access

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HOW WE HANDLE THIS

How We Apply These Terms Fairly

We apply these terms consistently across all accounts. If an issue arises — a disputed wallet transaction, an access restriction, or a question about account verification — we follow a documented internal review process. You can request a review of any decision that affects your account by contacting support with your account ID and the relevant transaction or action reference.

Account Data Handling

We store only the data needed to operate your account and process payments via DANA, OVO, and GoPay. We do not sell your personal data to third parties.

Account Security

Your account is protected by password and OTP verification. Any login attempt from an unrecognised device will trigger a verification step before access is granted.

Data Retention

Account and transaction records are retained for as long as required under applicable local law. You may request a summary of your stored data by contacting support.

How to Request Changes

To update personal details, close your account, or query how your data is used, submit a written request via the email channel in your account settings.

TERMS CONTACT PATHS

Ask Us About Your Terms

If any part of these terms is unclear, or you need to raise a concern about how they apply to your account, our support team is available through the channels below. Whether your question is about a DANA transaction that was flagged or an OVO withdrawal condition you want clarified, reach out directly and we will walk you through the relevant clause.

Live Chat Raise a terms or account query directly through the live chat window in your account dashboard — responses are handled by our Indonesia support team.

Email Support Send detailed terms enquiries, including wallet-specific questions about DANA or GoPay conditions, to our support email address listed in your account settings.

In-App Help Open the Help section inside your mobile account to find the terms summary, payment condition notes, and a direct link to submit a query from your device.

What These Terms Actually Cover

goalo88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on goalo88, you confirm that you have read and accepted these terms in full. They apply to every action you take — from funding your account with DANA or OVO, to placing a bet, to requesting a withdrawal through GoPay. We reserve

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the right to update these terms; when we do, we will notify you via the email address tied to your account. Continued use after notification means you accept the updated version. These terms do not override any applicable local law. Where local law in Indonesia conflicts
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with a term here, the local rule takes precedence. Account access is available only where local law permits, and we may restrict or suspend access in regions where eligibility cannot be confirmed. Your account is personal and non-transferable — you may not share login credentials or
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allow another person to operate your account. Any activity under your account credentials is your responsibility. Wallet payments, including DANA top-ups and GoPay withdrawals, are subject to the processing conditions of those respective platforms in addition to our own payment terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Our Terms

These are the questions we hear most often about our terms, account conditions, and what they mean for your day-to-day use. If your question is not covered here, contact support directly.

Yes. Every payment method we support — DANA, OVO, GoPay — is covered under these terms. Wallet-specific conditions from those providers also apply alongside ours.

We can update terms, but we will notify you by email before changes take effect. Continued account use after the notice period means you accept the revised terms.

Depending on the breach, we may suspend or permanently close your account. We will notify you of the action taken and the reason via your registered email address.

No. Your account is personal and non-transferable. Sharing credentials or allowing another person to operate your account violates these terms and may result in suspension.

Contact support via live chat or email with your account ID and the relevant reference. Our team will review and respond according to our internal process, usually within a few business days.

Yes. Where local law in Indonesia conflicts with any term here, the local rule takes precedence. Account access is available only where local law and eligible region conditions are met.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions for Your goalo88 Account

How We Apply These Terms Fairly

Account Data Handling

Account Security

Data Retention

How to Request Changes

Ask Us About Your Terms

Common Questions About Our Terms

01 Do these terms apply to my DANA and OVO deposits?

02 Can goalo88 change these terms without warning?

03 What happens if I break a term?

04 Is my account transferable to another person?

05 How do I request a review of a terms-related decision?

06 Does local Indonesian law override any of these terms?

Terms & Conditions

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